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TerrellStarr

Refund Policy

Effective Date: January 1, 2026

Terrell Starr Insurance Agency, Inc. is committed to transparency regarding cancellations and potential refunds associated with insurance services.

Insurance Policy Refunds

Insurance policy refunds are subject to:

  • Insurance carrier terms
  • Underwriting rules
  • Applicable state regulations
  • Policy cancellation conditions

Refund eligibility may vary depending on the specific policy and carrier.

Cancellation Requests

Policyholders requesting cancellation should contact our office directly using the information below.

Cancellation requests may require:

  • Written confirmation
  • Signed documentation
  • Identity verification

Premium Adjustments

Certain cancellations may result in:

  • Pro-rated refunds
  • Short-rate penalties
  • Administrative fees
  • Outstanding balance deductions

Processing Time

Approved refunds are generally processed within 7 business days but may vary depending on the insurance carrier and payment provider.

Non-Refundable Services

Certain administrative or processing fees may be non-refundable where permitted by law.

No Guarantee

Refund approvals are not guaranteed and remain subject to carrier review and policy conditions.

Contact Information

Terrell Starr Insurance Agency, Inc.

671 Forest Parkway, Forest Park, GA 30297, USA

Phone: (404) 366-5311

Email: president@terrellstarrinsuranceagency.com